Privacy Policy

Effective Date: 01 July 2026

MC² ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the MC² Customers App, MC² Partners App, and our website.

1. Information We Collect

• Name
• Mobile Number
• Email Address
• Profile Photo (optional)
• Vehicle Details (Customers)
• Business Details (Partners)
• Government ID/KYC Documents (Partners)
• Live GPS Location
• Device Information
• Payment Information (through secure payment gateways)

2. Why We Collect Your Information

• Create and manage your account.
• Connect customers with nearby service partners.
• Provide live location-based services.
• Track ongoing service requests.
• Process payments.
• Verify partner identity and eligibility.
• Improve app performance and security.
• Provide customer support.

3. Location Permission

The MC² application requires location access to identify nearby service providers, assign requests, enable navigation, and provide real-time tracking during service. Location may be collected while the app is in use and, where required for live tracking, in the background after obtaining your permission.

4. Camera Permission

Camera access may be used to capture profile photos, vehicle images, service completion photos, or verification documents.

5. Storage Permission

Storage access allows users to upload documents, images, and download invoices or service-related files.

6. Notification Permission

Notifications are used for booking confirmations, partner assignments, request updates, payment confirmations, and important account alerts.

7. Phone Permission

Phone permission enables customers and partners to directly contact each other regarding a booked service.

8. Information Sharing

We may share limited information only when necessary:

• Between customers and assigned partners.
• With payment gateway providers.
• With government authorities when legally required.
• With trusted service providers supporting our platform.

We do not sell your personal information to third parties.

9. Partner Verification

Partners may be required to submit business information, identity proof, address proof, and other documents for verification before accepting customer requests.

10. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

11. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Your Rights

You may:

• Access your personal information.
• Update your account information.
• Request deletion of your account.
• Withdraw permissions where applicable.
• Contact us regarding privacy concerns.

14. Third-Party Services

Our applications may use trusted third-party services including mapping, payment processing, analytics, cloud storage, and notification services. These providers process information according to their own privacy policies.

15. Policy Updates

This Privacy Policy may be updated from time to time. Any significant changes will be posted within the application and on our website.

16. Contact Us

Company	MC Square Technologies Private Limited
Website	https://mcsquare.in.net
Email	support@mcsquare.in.net
Address	India